BaltCap and Dasha Group AS sold a majority stake in Runway BPO, a multilingual nearshore outsourcing provider, to global BPO leader Webhelp, enhancing the latter's service capabilities in the Scandinavian market.

Information on the Target

Runway BPO, founded in 2003 by Nils Sundling, is a leading multilingual nearshore Business Process Outsourcing (BPO) firm that primarily services Scandinavian and international clients. The company has established itself as an ideal outsourcing partner for European enterprises, offering a wide range of tailor-made services that cater to individual client needs.

Headquartered in the Baltics, Runway operates in five countries—Latvia, Lithuania, Estonia, Ukraine, and Spain—employing over 1,000 professionals across nine locations. Throughout its operations, the company has demonstrated significant growth and adaptability, evolving from a local service provider to a pan-European player in the BPO space.

Industry Overview in the Target's Specific Country

The BPO industry in the Baltic region has witnessed remarkable growth over the past decade, driven by an increasing demand for outsourced services from both domestic and international companies. The strategic geograph