Centrica has acquired ENSEK, a leading provider of digital transformation services in the energy sector, from LDC, building on an existing partnership to enhance customer service and operational efficiency.
Information on the Target
ENSEK, headquartered in Nottingham and established in 2010, is a prominent provider of digital transformation solutions within the energy sector. The company has developed a groundbreaking billing and customer account management platform known as Ignition, which focuses on enhancing customer experience and operational efficiency.
This platform has become integral for British Gas, underscoring ENSEK's pivotal role in the expansion and modernization of energy services. The company’s innovative approach has positioned it as a leader in addressing the challenges of customer service and engagement in the energy market.
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Industry Overview in the UK
The energy sector in the UK has undergone significant transformation in recent years, driven by a shift towards digital solutions and increased consumer expectations. With the growing dem
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Centrica
invested in
ENSEK
in 2023
in a Management Buyout / Buy-In (MBO) deal