Actionable has successfully raised €2M in a pre-seed funding round led by Axeleo Capital to enhance its AI platform that predicts customer satisfaction in real-time.

Information on the Target

Actionable is a promising startup specializing in the predictive analysis of customer satisfaction through the use of artificial intelligence. The company has developed an innovative platform that provides businesses with the capability to forecast customer satisfaction metrics on a daily basis. By leveraging advanced data analysis techniques throughout the customer journey, Actionable effectively identifies the key drivers of customer satisfaction and enables companies to monitor crucial performance indicators in real-time via an intuitive dashboard and various widgets.

The core objective of Actionable is to revolutionize the way customer satisfaction is measured, transforming it into a continuous, precise, and actionable process. Through its unique approach, the startup aims to empower businesses to not only understand their customers better but also to significantly reduce customer churn, thereby enhancing their overall customer experience.

Industry Overview in the Target’s Specific Country

Actionable operates within the burgeoning field of customer experience management, which has gained significant traction as companies increasingly recognize the importance of customer satisfaction in driving g