Rcapital has backed a management buyout of Independent Group, a Preston-based insurance claims management specialist, to fuel its expansion in a growing market.

Target Information

Independent Group, based in Preston, is a specialist in insurance claims management, offering a wide array of services tailored for both domestic and commercial markets. With a workforce of over 300 employees across the UK, the company has recently undergone a management buyout (MBO) backed by the growth investor Rcapital. This investment will provide essential working capital that the business intends to utilize for expanding its operations after a recent phase of consolidation.

The Independent Group operates through three primary brands: Ansa Group, Independent Inspections, and Chem-Dry. It specializes in managing claims and validating processes for UK insurers, particularly in sectors involving drainage, fire and flood restoration, as well as flooring and furniture validation. Alan Horton, the incumbent CEO, will remain as Executive Chairman, supported by newly appointed executives Stuart Pace and Andy Smith, who will serve as CEO and COO, respectively.

Industry Overview in the UK

The insurance claims management industry in the UK is experiencing notable changes, driven by evolving consumer expectations and technological advancements. As insurers seek to enhance customer experience and streamline operations, claims management services