Digicust, an Austrian AI startup, has secured €2.3 million in a pre-Series A round to enhance its platform that automates customs processes, improving efficiency and accuracy for logistics providers.

Target Information

Digicust is an Austrian AI startup established in 2020, focused on modernizing the customs processes inherent in global trade. The company is headquartered at Vienna International Airport and has developed an innovative AI platform that automates customs workflows from end to end. By targeting logistics providers, customs brokers, and exporters, Digicust significantly reduces processing times from hours to mere minutes while achieving an impressive 99% accuracy rate on unstructured documents. This technological advancement facilitates highly reliable classification, compliance checks, and documentation, effectively transforming previously labor-intensive tasks into streamlined digital processes.

With over 60 corporate clients spanning more than six European markets, Digicust has processed over 500,000 customs declarations. The platform is certified by TÜV SÜD (IEEE CertifAIed), underscoring its ethical and trustworthy AI applications. The company's mission revolves around eliminating inefficiencies in global supply chains and fostering a fully digital customs clearance experience.

Industry Overview in Austria

The customs automation industry in Austria is at a crucial intersection as global shipment volumes increase. The European Union is shifting towards a more digital and data-driven customs framework, which puts immense pressure on businesses to expedite cross-border declaration processing while