Qapla’ has secured a €950,000 capital increase to bolster its presence in the eCommerce logistics market and expand into key European territories.

Target Information

Qapla’ is an innovative integrated platform founded in 2014 by Luca Cassia and Roberto Fumarola, accelerated by Nana Bianca in Florence. The platform facilitates comprehensive management of shipping processes for B2C eCommerce, encompassing tracking, customer care, and marketing automation, thus optimizing time and resources while enhancing customer satisfaction during the crucial delivery phase. With a unique system for continuous monitoring of courier services and precise communication of delivery updates through email and SMS notifications, Qapla’ offers eCommerce businesses a powerful marketing tool for customer engagement.

The recent capital increase of €950,000 will strengthen Qapla’s market position in Italy and Spain, while also facilitating expansion into other European markets such as the UK, Germany, and France. The business model operates on a SaaS (Software as a Service) framework, providing clients with various credit packages tailored to their selected services, which may be prepaid or billed monthly.

Industry Overview

The eCommerce industry in Italy has seen significant growth, particularly accelerated by the COVID-19 pandemic, which forced many businesses to pivot to online sales. This shift has led to increased demand for efficient shipping solutions and customer care serv