Inveready leads a €3 million Pre-Series A funding round in Caplena, specializing in AI-driven text analysis, to support its growth and market expansion.

Target Information

Inveready has successfully led a Pre-Series A funding round of €3 million in Caplena, a leading B2B SaaS company based in Zurich, specializing in text analysis through artificial intelligence (AI). Caplena serves over 170 clients worldwide and has established itself as a market leader in the Central European region (DACH). The company has developed an advanced platform that leverages proprietary and third-party generative AI algorithms to perform in-depth analysis of customer feedback from surveys and online reviews.

This innovative technology transforms customer opinions into actionable insights, integrating and processing data from various sources via APIs and integrations. Through its patented AI algorithm, Caplena generates thematic categories and accurately classifies data. The automated analysis of feedback and interactive data visualizations empower businesses to derive valuable and practical insights, enhancing operational efficiency and business strategies.

Industry Overview

The customer analytics tools market, especially within Switzerland, is highly competitive and segmented to cater to the specific needs of various companies. In this environment, Caplena seeks to position itself as a comprehensive all-in-one so