Intelcia has acquired full ownership from Altice, marking a strategic move towards becoming a leading global multi-service outsourcing provider by 2030.

Information on the Target

Intelcia has officially announced a significant strategic advancement in its development. On November 24, 2025, the company's leadership shareholders signed an agreement with Altice to acquire the 65% stake it held since 2016. This transaction consolidates Intelcia's management control over the company, which now holds 100% of its shares and marks the beginning of a new growth cycle.

This transition comes after nearly a decade that has seen Intelcia evolve from a regional player in customer relations to a global multi-service provider with a workforce of 40,000 employees. Over the past ten years, the group has expanded from 3 to 19 countries, establishing a strong presence across Africa, Europe, Latin America, and North America.

Industry Overview in the Target’s Specific Country

The customer service outsourcing industry in Morocco has been experiencing significant growth, driven by increasing demand for quality customer interactions and innovative