Swedish healthtech company Zymego has raised SEK 30 million led by Industrifonden to enhance its intelligent automation platform for filling unused healthcare appointments and expand into the UK market.

Information on the Target

Zymego is a Swedish healthtech company that leverages intelligent automation (IA) to efficiently fill unused healthcare appointments and alleviate the administrative burden associated with booking. Founded out of a doctor's frustration over the number of late cancellations resulting in empty appointment slots, Zymego aims to optimize healthcare resource utilization. Currently, 5–15% of all healthcare appointments go unused due to late cancellations, which highlights a significant opportunity in healthcare delivery.

With Zymego's automation technology, appointment gaps are swiftly filled with patients waiting for care in under 90 seconds, all while operating seamlessly in the background. The solution integrates with various platforms including Cosmic, Webdoc, TakeCare, Muntra, Opus, and Aurora TeleQ, and it is utilized across multiple healthcare sectors, including primary care, specialist care, rehabilitation, and dentistry. This efficiency helps reduce patient wait times significantly, with Zymego having already saved over 1,500 years of total patient wait time by redistributing canceled appointments.

Industry Overview in Sweden

The Swedish healthcare system is renowned for its quality and accessibility; however, it faces considerable challenges, particularly in managing appointment efficiency and addressing patient wait times. A rising demand for healthcare services, d