Information on the Target

Combell Group, established in 1999, is a premier provider of mass hosting services catering primarily to small and medium-sized enterprises (SMEs) across Europe. Headquartered in Belgium, the company has a strong market presence in Denmark, and is gradually expanding its footprint in the Netherlands, Sweden, and Switzerland. With over 800,000 SME and small office/home office (SoHo) customers, Combell serves as a comprehensive partner for web hosting, domain registration, e-commerce solutions, and application services.

The firm has built a reputation for delivering exceptional customer satisfaction and operational excellence, making it a trusted choice for businesses seeking reliable hosting services. This ongoing commitment to providing superior service and innovative solutions has enabled Combell to achieve consistent organic revenue growth and an impressive record of strategic acquisitions.

Industry Overview in Belgium and Denmark

The hosting and IT services sector in Belgium and Denmark is characterized by a growing demand for reliable online solutions, driven largely by the increasing digitalization of businesses. SMEs are increasingly recognizing the importance of a robust online presence, leading to a surge in demand for hosting services, domains, and e-commerce capabilities.

In Belgium, the market has seen significant growth alongside a rising number of startups and tech companies, leading to higher investments in IT infrastructure. The evolving regulatory landscape also plays a pivotal role in shaping the sector, ensuring that standards are met for privacy, security, and service reliability.

Denmark, known for its strong emphasis on innovation and technology, offers a vibrant environment for IT service providers. The high penetration of internet usage combined with favorable conditions for startups has contributed to a competitive landscape for hosting providers. Local companies are encouraged to adopt digital tools, further accelerating the growth of the hosting industry in the region.

Overall, the mass hosting market across Belgium and Denmark is poised for continued robust growth, fueled by both the increasing reliance on digital services and the ongoing evolution of technology that promotes accessibility and scalability for SMEs.

The Rationale Behind the Deal

This investment by Hg marks its eighth entry into the technology services sector, indicating a strategic focus on acquiring businesses with strong growth potential. Combell's proven track record in delivering organic revenue growth and maintaining high customer satisfaction levels aligns well with Hg's investment philosophy.

Furthermore, Hg’s partnership with Combell aims to enhance the company’s existing strengths while pursuing further organic and acquisition-driven growth opportunities, solidifying its position as a leader in the hosting sector. The timing of this investment, alongside the company's expected growth trajectory, presents a compelling case for Hg's involvement.

Information about the Investor

Hg is a well-regarded private equity firm known for its specialization in technology and services investments. With a strong portfolio that includes several successful hosting investments such as Zitcom, DADA, and IT Relation, Hg has established itself as a leader in identifying technology-driven business models that can thrive in a dynamic environment.

The firm is committed to partnering with management teams to drive business growth and operational improvements. By leveraging its extensive industry expertise and network, Hg aims to support Combell in executing its growth strategies and realizing its full potential in the competitive hosting market.

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The agreement between Hg and Combell presents a potentially advantageous investment, as the hosting market continues to expand in Europe, particularly for SMEs. Combell's established presence and strong operational capabilities provide a solid foundation for future growth. The firm's impressive customer satisfaction metrics and consistent revenue performance are indicators of a resilient business model.

Moreover, Hg’s extensive experience in managing technology services investments equips them with the expertise to accelerate Combell's growth through strategic initiatives. The investor's proactive approach to fostering partnership with the management team is expected to yield positive outcomes, further strengthening Combell’s position in the market.

However, potential challenges include heightened competition in the hosting sector and the need for continual innovation to meet evolving customer demands. As such, the success of this investment largely depends on how effectively Hg supports Combell in capitalizing on growth opportunities while managing competitive pressures.

In conclusion, while the investment carries inherent risks associated with market dynamics, the synergies between Hg and Combell, combined with the favorable industry outlook, could result in a highly beneficial partnership and significant returns for all stakeholders involved.

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Hg

invested in

Combell Group

in 2023

in a Growth Equity deal

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