Groupe CFO acquires Groupe GESCALL FRANCE with Bpifrance's minority investment, establishing itself as the leader in the French medical secretariat sector.

Target Information

Toulouse, June 6, 2025 – Groupe CFO, a leading player in debt collection and medical secretariat services, is opening its capital to Bpifrance through the acquisition of Groupe GESCALL FRANCE, positioning itself as the French leader in this sector. Over the years, Groupe CFO has developed expertise in outsourced customer relationship management, focusing on both debt collection and medical secretariat services.

The Group operates through two business sectors and four subsidiaries: in Finance and Legal, it includes the Office of Judicial Procedures, the CFO France Firm, and the National Office for Debt Collection, which handle amicable and judicial debt recovery both for contingency and for third parties. In the Medical Sector, SERTEL MEDICAL specializes in providing medical secretariat services to healthcare professionals, particularly in telephone permanence.

Industry Overview in France

Operating in France for over 25 years, Groupe GESCALL FRANCE has become a key partner for medical and paramedical professions, clinics, CHUs, and health centers seeking to outsource their telephone permanence (medical secretariat). The company has more than 900 clients and