Chunghwa Telecom has invested over US$20 million in iKala to boost AI-driven knowledge management solutions for enterprises in Taiwan.

Information on the Target

iKala is a pioneering AI transformation solution provider based in Taiwan, co-founded and led by CEO Sega Cheng. The company specializes in integrating generative AI into enterprise knowledge management systems, enabling organizations to effectively utilize their proprietary data. With a focus on addressing the hurdles companies face in digital transformation, iKala aims to empower businesses to harness the capabilities of AI-driven tools, capitalizing on the growing importance of knowledge management in the enterprise sector.

Founded in 2011, iKala has evolved from an online karaoke platform into a comprehensive provider of cloud services and marketing technologies. The company is now positioned to lead the AI revolution, driving significant advancements in how enterprises manage and leverage knowledge within their organizations.

Industry Overview in Taiwan

The current landscape for artificial intelligence in Taiwan is characterized by a rapidly evolving market, though enterprises are still lagging in their adoption of generative AI compared to consumer markets. A 2023 report from Microsoft reveale