Cherry Ventures has led a $3.6M pre-seed investment in telli, a company dedicated to revolutionizing voice communication by integrating AI and human capabilities.

Target Information

telli is an innovative company dedicated to transforming voice communication within businesses. With a strategic focus on creating an orchestration layer where artificial intelligence (AI) automates repetitive conversations, telli empowers human representatives to engage in meaningful interactions. Currently, telli is responsible for delivering thousands of calls daily and boasts industry-leading connection rates. The company operates across various sectors, including real estate, renewable energy, and finance, alleviating the burden on talented employees who traditionally spend their time on monotonous tasks.

The founders of telli, who previously played crucial roles in scaling the heat pump business unit of German unicorn, Enpal, recognized a significant inefficiency in conventional call center operations. They discovered that many employees were tied up in repetitive script-reading, preventing them from utilizing their unique skills for more valuable conversations. This realization led to the creation of telli, which aims to utilize AI to enhance human interaction rather than replace it.

Industry Overview

The voice communication industry remains pivotal despite the rapid rise of messaging platforms and alternative communication tools. Many businesses continue to rely on voice calls due to their efficiency in conveying information quickly and effectively. Voice communication frequently results in more meanin