Buko Ventures has invested in Betterteem, a human resources analytics platform aimed at improving employee retention in the Philippine BPO sector.

Information on the Target

Buko Ventures has made a strategic investment in Betterteem, an innovative human resources analytics platform based in the Philippines. Betterteem aims to address the pressing challenges of employee retention in the business process outsourcing (BPO) sector, which is vital to the Philippine economy. The platform, founded by industry veteran Bo Discarga, leverages employee surveys and comprehensive analytics to aid BPO companies in enhancing workforce satisfaction and reducing turnover rates.

Betterteem's leadership, including Chief Psychologist Sena Salcedo and CTO Exx Navarro, brings a wealth of experience in BPO and human resources. Their combined expertise enables Betterteem to create a robust platform that generates actionable insights for HR teams, ultimately leading to improved employee engagement and operational efficiency.

Industry Overview

The Philippines has established itself as one of the globe's premier labor outsourcing markets due to its large, youthful workforce characterized by high literacy rates and English fluency. As of 2021, approximately 1.5 million workers were employed in the BPO industr