Anywhere365 has secured an additional €20 million investment from Bregal Milestone, increasing total external funding to €60 million to enhance its cloud contact center solutions for enterprises.

Information on the Target

Anywhere365 is a prominent software provider specializing in Enterprise Dialogue Management and Cloud Contact Center solutions tailored for Microsoft Teams. With a focused mission, the company aims to facilitate the transition of businesses from traditional contact center infrastructures to more efficient, cloud-based systems. The latest funding round has brought the total external investment in the company to €60 million, empowering Anywhere365 to enhance its operations and expand its market reach while ensuring that Gijs Geurts, the founder, retains a majority interest in the company.

Currently serving over 1,000 global enterprises, Anywhere365's innovative Dialogue Cloud Platform enables call center agents to seamlessly engage with customers across various communication channels. This platform ensures that all relevant dialogue history and context are readily available, enhancing the efficiency and effectiveness of customer interactions.

Industry Overview in the Target's Specific Country

The software and technology industry in the Netherlands is expanding rapidly, driven by significant advancements in cloud computing and digital transformation. Businesses in diverse sectors are increasingly adopting technology solutions to streamline o