ChapterSpot, a New Orleans-based CRM software provider, was acquired by Michigan's Billhighway to enhance financial management and member engagement solutions for fraternal organizations.

Target Information

ChapterSpot, headquartered in New Orleans, is recognized as the leading provider of Customer Relationship Management (CRM) and member management software tailored for fraternal and chapter-based organizations. Recently, the company was acquired by Billhighway from Michigan, a firm specializing in financial management solutions for fraternal organizations and associations. ChapterSpot was founded by Tulane alumni Joe McMenemon and Brendan Finke, who opted to remain in New Orleans and leveraged the resources of the local Idea Village incubator program. This decision has proven fruitful, as ChapterSpot grew to serve more than 6,000 organizations across the U.S., Canada, and the U.K.

Since its inception, ChapterSpot has achieved various accolades, including winning the Coulter IDEApitch competition during New Orleans Entrepreneur Week in 2013 and participating in the Goldman Sachs 10,000 Small Businesses program. The acquisition positions the combined entity to deliver a comprehensive and robust technology solution that addresses the full spectrum of member lifecycle management.

Industry Overview

The fraternal and association sector is a significant component of the community landscape in the United States. Organizations within this sector often focus on social, charitable, and educational purposes, attracting