Assist Digital has acquired Dr. Schengber & Friends GmbH, strengthening its presence in the German customer management sector through enhanced community management and digital solutions.

Target Company Overview

Assist Digital, a leading European consulting and technology services firm that specializes in Customer Experience, Data, and Artificial Intelligence, has announced its acquisition of Dr. Schengber & Friends GmbH (DSaF). DSaF is a recognized pioneer in Community Management and Digital Customer Management services in Germany.

Under the leadership of Managing Director Ingo Wostbrock, the DSaF management team will continue to operate fully to maintain continuity in client relations and ongoing company progress. Founded in 1999 by Prof. Dr. Ralf Schengber, a university professor specializing in online consumer behavior and social media marketing, DSaF has successfully focused on enhancing community management and consumer engagement through digital channels.

Industry Overview in Germany

The digital customer management and community management sectors in Germany have witnessed significant growth in recent years. With a strong emphasis on customer experience, businesses in this field are continually seeking innovative s