Advantage Capital has invested over $4.6 million in North End Teleservices to facilitate ownership restructuring and expansion, promoting job growth in underserved communities.

Information on the Target

North End Teleservices (NET) is a global omnichannel contact center located in Nebraska, providing services to both government and commercial sectors. The company sought capital to restructure its ownership and facilitate its ongoing expansion efforts.

Through a robust strategy and a strong operational framework, NET has been able to support over 500 quality jobs, symbolizing the potential for thriving business development in underserved communities.

Industry Overview in the Target’s Specific Country

The contact center industry in the United States has been experiencing substantial growth, fueled by the increasing demand for customer service and support across vario