1Point1 Solutions has agreed to acquire Netcom Business Contact Center S.A. for USD 33.37 million, marking its strategic entry into the Latin American BPM market.

Target Information

1Point1 Solutions Ltd, a distinguished provider of AI-driven business process management (BPM) solutions, has announced its strategic acquisition of Netcom Business Contact Center S.A. This acquisition marks a significant milestone for 1Point1 as it establishes a robust nearshore delivery presence in Latin America, particularly in Costa Rica. The deal is valued at USD 33.37 million and is anticipated to complete by March 31, 2026.

The acquisition encompasses a total payment structure comprising an upfront payment of USD 25.41 million and an earn-out potentially totaling USD 8.25 million, contingent upon EBITDA performance and adjustments after closing. This transaction aims to substantially enhance 1Point1's revenue, nearly doubling its topline for FY27 and reinforcing its position in the fast-evolving banking and financial services landscape through advanced AI capabilities.

Industry Overview

The BPM industry in Costa Rica has witnessed remarkable growth over the past few years, propelled by the nation's beneficial business environment and the rising demand for outsourcing services. Known