Target Company Overview

Reach is a prominent global Merchant of Record (MoR) solution, dedicated to providing essential services for mid-market and enterprise eCommerce retailers and Software as a Service (SaaS) businesses. The company specializes in optimizing payments, enhancing fraud prevention, ensuring tax compliance, and creating localized customer experiences—all without requiring new systems or complex integrations. Trusted by a range of global brands, Reach enables businesses to unlock their full potential, streamline cross-border operations, and reduce costs while improving transaction approval rates.

Industry Overview in Canada

The eCommerce sector in Canada has seen significant and rapid growth over the past few years, driven by increasing internet penetration, technological advancements, and changing consumer behaviors. With a strong emphasis on digital transformation, Canadian businesses are adopting new technologies to enhance their operational efficiencies and improve customer experiences in a highly competitive market.

Additionally, the demand for reliable payment solutions and compliance with local tax regulations is more critical than ever as businesses expand globally. Canadian retailers and SaaS companies are increasingly looking for solutions that can adapt to ever-evolving regulations while also streamlining their international sales processes.

As a leader in the eCommerce space, Reach is well-positioned to address these challenges, providing comprehensive services that facilitate seamless cross-border transactions. Their innovative solutions cater to the growing complexity of conducting business in various jurisdictions and navigating diverse regulatory environments.

Furthermore, the Canadian eCommerce market is projected to continue expanding, with more businesses recognizing the importance of an effective MoR in achieving global market penetration. This trend highlights the critical need for robust infrastructure to support enterprise-level solutions within the marketplace, underlining the potential impact of investments in firms like Reach.

Rationale Behind the Deal

The strategic investment from Primus Capital is designed to enhance Reach’s operational capabilities and accelerate its product development roadmap. This influx of capital will enable Reach to strengthen its technology infrastructure, broaden its international footprint, and optimize its service offerings specifically tailored for enterprise businesses.

Given the substantial year-over-year growth of Reach—95% in Q4 2024—the investment reflects Primus Capital’s confidence in the company’s ability to deliver significant value for its clients while addressing the complexities of international transactions.

Investor Information

Primus Capital is an established investment firm known for backing innovative and high-growth companies. With a strong focus on building long-term partnerships, Primus Capital aims to support entrepreneurial ventures that offer transformative solutions in their industries. By investing in Reach, Primus is aligning itself with a leader in the MoR space, recognizing the growing demand for comprehensive eCommerce solutions that cater to the nuances of cross-border operations.

The firm’s Managing Director, Ron Hess, emphasizes the importance of their relationship with Reach’s leadership team, underscoring their commitment to fostering growth through collaboration and shared expertise. Primus Capital’s backing is expected to be pivotal for Reach as it continues to innovate and expand its global reach.

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The partnership between Primus Capital and Reach presents a promising investment opportunity, primarily driven by the increasing global demand for efficient eCommerce solutions. As companies continue to enter international markets, having a robust MoR system in place is essential for streamlining operations and ensuring compliance with diverse regulations.

Additionally, Reach's impressive growth trajectory, particularly the 95% increase in GMV during Q4 2024, signals strong market demand and operational effectiveness. This investment will not only enhance Reach’s capabilities but also solidify its leadership in the cavernous eCommerce landscape, which is critical in a period of uncertainty surrounding global trade.

Furthermore, the alignment with Primus Capital, which brings substantial industry experience and strategic insights, will likely accelerate Reach's product development and expansion efforts. As businesses increasingly prioritize operational efficiency and market access, Reach's offerings will become even more relevant.

Overall, this investment can be seen as a strategic move poised to enhance both firms' positions in the eCommerce sector, potentially leading to significant returns as Reach continues to meet evolving customer needs and capitalize on growth opportunities in various international markets.

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Primus Capital

invested in

Reach

in 2025

in a Growth Equity deal

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