Firstsource Solutions has agreed to acquire Pastdue Credit Solutions, enhancing its capabilities in the UK debt collection market, subject to FCA approval.

Information on the Target

Pastdue Credit Solutions is a prominent debt-collection agency headquartered in the United Kingdom. It offers a wide range of debt recovery services to a diverse clientele that includes major banks, utility providers, telecommunications companies, and government organizations. The agency has earned a strong reputation for compliance, customer care, and effectiveness, supported by a robust operational platform and an experienced team.

Industry Overview in the UK

The UK debt collections market is currently facing significant challenges and opportunities. Rising levels of consumer debt have created a growing demand for innovative and responsible debt recovery solutions. The combination of economic pressures and changing consumer behaviors has necessitated the involvement of private agencies in public sector collections, leading to transformative shifts in how debts are managed and recovered.

With an estimated market opportunity exceeding £1.9 billion, the collections sector is poised for growth. As organizations seek to better manage their debts, there is an increasing need for tech-enabled services that