Information on the Target
The coeo Group, headquartered in Dormagen, is recognized as Europe’s leading tech-driven debt collection services provider. Founded in 2010, coeo originally focused on the German market but has since expanded its operations into seven additional European countries, including the UK, Austria, Switzerland, Sweden, Norway, Belgium, and the Netherlands. The company specializes in debt collection and debt purchasing, serving core clients within the e-commerce sector, particularly online retailers and payment service providers involved in the Buy Now Pay Later (BNPL) segment.
During its collaboration with Waterland Private Equity, coeo has grown significantly, transforming from a national service provider into an industry leader renowned for its technological innovations. The partnership enabled coeo to enhance its market position, ultimately leading to its recent acquisition by doValue, an Italian credit management expert. As part of this transition, coeo will retain its brand identity and continue to drive its market expansion strategy into wider European markets.
Industry Overview in the Target’s Specific Country
Germany's debt collection industry has experienced a marked evolution in recent years, characterized by increasing digitalization and the integration of advanced technologies such as artificial intelligence (AI). The significant growth in e-commerce and the rising popularity of BNPL services have created an expansive market for debt collection agencies, resulting in heightened competition among providers. Companies that can effectively leverage technology to enhance customer service and operational efficiency stand to gain a substantial competitive advantage.
The impact of AI within the sector has been profound. By automating various aspects of receivables management, debt collection agencies have been able to streamline their operations while delivering personalized experiences to debtors. This trend has not only improved recovery rates but has also fostered better relationships with both creditors and consumers.
Additionally, the regulatory landscape in Germany has necessitated stricter compliance measures for debt collection agencies. As such, firms need to navigate these regulations effectively while maintaining effective collections strategies. The integration of technology can help ensure compliance while enhancing the overall efficiency of operations.
Overall, the future of the debt collection industry in Germany appears bright, especially for companies like coeo that have established a robust technological foundation and a clear strategic direction to capitalize on emerging market opportunities.
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The Rationale Behind the Deal
The strategic acquisition of the coeo Group by doValue aligns with both companies' objectives for growth and diversification within the European financial services sector. By integrating coeo’s industry-leading technology and expertise in debt purchasing and collection, doValue aims to enhance its service offerings across Central and Northern Europe.
This transaction also allows coeo to expand its reach and operations under the auspices of a leading player in the credit management industry. Through this merger, coeo is positioned to unlock further growth potential, especially in the Southern European markets, leveraging doValue's established relationships and resources.
Information About the Investor
doValue, based in Rome, is a renowned financial services provider in Southern Europe, specializing in credit portfolio and real estate asset management derived from non-performing loans. With over 20 years of experience and approximately €116 billion in gross assets under management, the company plays a critical role in maintaining financial stability across its operating markets, which include Italy, Spain, Greece, and Cyprus.
The group’s capabilities range from assessing and administering at-risk loans to recovering debts. With the integration of coeo, doValue intends to capitalize on synergies that will lead to the development of innovative strategies for servicing non-performing loans and enhancing its operational efficiency in the market.
View of Dealert
In analyzing the deal between Waterland Private Equity's coeo and doValue, it is clear that this acquisition holds significant potential for both parties involved. coeo's technological advancements, especially its innovative use of AI, position it uniquely within the industry, enabling it to offer superior service compared to traditional debt collection methods. Such a capability will be a valuable asset for doValue as it seeks to expand its operations into new markets.
Furthermore, doValue's established market presence in Southern Europe coupled with coeo's expertise presents a robust growth strategy. The synergy derived from this merger is likely to enhance operational efficiencies and drive revenue growth for both companies.
However, challenges remain, particularly in navigating the complexities of integrating two distinct operational cultures and ensuring a seamless transition for stakeholders. Nevertheless, the overall strategic fit suggests a promising outlook for investors. The combination of innovative technology and expansive market reach could result in long-term growth and profitability for the newly formed entity.
Overall, this transaction can be viewed as a wise investment, given the current market trends favoring technologically driven solutions within the debt collection industry, suggesting that both coeo and doValue are positioned well for future success.
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doValue
invested in
coeo
in 2025
in a Buyout deal
Disclosed details
Revenue: $287M