ResultsCX has acquired Zevas Communications to enhance its European presence in the Customer Experience Management sector.
Information on the Target
ResultsCX, headquartered in Fort Lauderdale, Florida, is a prominent provider of Customer Experience Management (CXM) services catering to global businesses, including numerous Fortune 100 and 500 companies. The company has announced its expansion into the European market through the acquisition of Zevas Communications, an Irish company specializing in CXM.
Established in 2001, Zevas operates across key industry verticals including Banking, Financial Services, and Insurance (BFSI) and Fast-Growth Technology, offering customer support in over 20 languages across Europe, the Asia-Pacific region, and North America. With a strong commitment to enhancing client brands and customer satisfaction, the company aims to provide world-class customer experiences while fostering employee success.
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Industry Overview in Ireland
The Customer Experience Management industry in Ireland has gained significant traction, largely due to the country's reputation as a technology hub. Several multinational corporations have established their European bas
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ResultsCX
invested in
Zevas Communications
in 2023
in a Buy & Build / Roll-Up deal