Omilia, a leader in conversational AI technologies, received significant investment from Expedition to enhance its operations and capitalize on growing market opportunities.

Target Information

Founded in 2002 by Dimitris Vassos and Pelias Ioannidis, Omilia started in a garage with the vision of enhancing customer interactions through innovative speech recognition and conversational AI technologies. The company has evolved significantly since its inception, transitioning from a solutions integrator to a software provider, developing its own cutting-edge technology stack to meet the growing demands of its client base. Today, Omilia is recognized as a leader in its field, serving notable clients such as the UK Department of Work and Pensions, Alfa Bank, Vodafone, and Yoigo, the largest mobile network operator in Spain.

Industry Overview in Greece

The conversational AI sector is rapidly expanding in Greece, reflecting broader global trends that prioritize improved customer engagement and operational efficiency. As businesses increasingly recognize the importance of technology in enhancing customer experiences, speech recognition and AI solutions are gaining traction across various industries.

In recent years, various Greek companies have begun adopting these technologies, acknowledging their significant potential to improve customer service, streamline operations, and